How much do you charge for shipping?
Shipping is 100% free on all orders across the United Kingdom. There are no minimum purchase requirements and no hidden fees at checkout.
What is your order cutoff time?
Our daily order cutoff time is 2:00 PM (United Kingdom Time). Orders completed before 2:00 PM will enter our packing queue the same day.
What happens to orders placed after the cutoff time?
Orders received after 2:00 PM will begin processing the next business day.
What is your handling time for processing orders?
Our order handling time is 1 to 2 business days (Monday through Thursday).
Do you process orders on Fridays?
Our fulfillment facility is closed on Fridays, so orders placed on Friday or over the weekend will begin processing fresh on Monday morning.
What is your transit time for deliveries?
Our transit time is 3 to 5 business days (Monday through Saturday).
What is the total estimated delivery time?
The total estimated delivery time for your order is 4 to 7 business days.
Can I track my package once it is sent?
Yes. As soon as your package is dispatched, we will send a shipping confirmation email containing a tracking link and parcel number.
What should I do if my package is damaged or delayed?
If an item arrives damaged during transit, or if your delivery is significantly delayed, please contact us immediately. We will work to resolve the issue, arrange a replacement, or provide a refund where applicable.
What payment methods do you accept at checkout?
We securely accept American Express (AMEX), Diners Club, Discover, JCB, Mastercard, Mastercard, Visa, and Visa Electron.
When will my card be charged for the purchase?
Your chosen payment method will be charged immediately upon the successful placement of your order.
Is my payment and personal information safe on your site?
Yes. Our checkout system uses industry-standard SSL encryption technology, and your full card details are never stored on our servers.
What currency do you use for transactions?
All transactions are processed in British Pounds (GBP).
What is your return policy?
We offer a 30-day return policy. You may request a return within 30 days of receiving your order. To be eligible, items must be unused, in their original condition, and returned with all original packaging and tags where applicable.
How do I start a return?
To initiate a return, please contact our customer support team with your order number and reason for return. We will provide you with return instructions.
Are return shipping costs refundable?
Unless the item is defective, damaged, or incorrect, return shipping costs are generally the responsibility of the customer.
When will I receive my refund?
Once your returned item has been received and inspected, we will notify you of the approval status of your refund.
How long does it take to process a refund?
Approved refunds are processed within 10 business days to the original payment method. Depending on your bank or payment provider, additional processing time may apply before the funds appear in your account.
What if I received the wrong item?
If you receive an incorrect item, please contact us as soon as possible. We will arrange a replacement or refund at no additional cost to you.
Can I cancel or modify my order?
Orders can only be modified or cancelled before they enter processing. Please contact us immediately if you need assistance.
Contact Us
Address: White Abbey Rd, Bradford BD8 8DR, United Kingdom
Email: contact@fashionknitlimited.shop
Phone: +44 7495 397095
Opening Hours
Monday – Thursday: 11:00 AM – 7:00 PM
Friday: Closed
Saturday – Sunday: 11:00 AM – 7:30 PM