Frequently Asked Questions (FAQ)

  • How much do you charge for shipping?

  • Shipping is 100% Free on all orders across the United Kingdom. There are no minimum purchase requirements and no hidden fees at checkout.

  • What is your order cutoff time?

  • Our daily order cutoff time is 2:00 PM (United Kingdom Time). Orders completed before 2:00 PM will enter our packing queue the same day.

  • What happens to orders placed after the cutoff time?

  • Orders received after 2:00 PM will begin processing the next business day.

  • What is your handling time for processing orders?

  • Our order handling time is 1 to 2 business days (Monday through Thursday).

  • Do you process orders on Fridays?

  • Our fulfillment facility is closed on Fridays, so orders placed on Friday or over the weekend will begin processing fresh on Monday morning.

  • What is your transit time for deliveries?

  • Our transit time is 3 to 5 business days (Monday through Saturday).

  • What is the total estimated delivery time?

  • The total estimated delivery time for your order is 4 to 7 business days.

  • Can I track my package once it is sent?

  • Yes, as soon as your package is dispatched, we will send a shipping confirmation email containing a tracking link and parcel number.

  • What should I do if my package is damaged or delayed?

  • If an item arrives damaged during transit, or if your delivery is significantly delayed, please reach out to us right away so we can resolve the issue, arrange a replacement, or issue a full refund.

  • What payment methods do you accept at checkout?

  • We securely accept American Express (AMEX), Diners Club, Discover, JCB, Mastercard (including Maestro and Debit Mastercard), Visa, and Visa Electron.

  • When will my card be charged for the purchase?

  • Your chosen payment method will be charged immediately upon the successful placement of your order.

  • Is my payment and personal information safe on your site?

  • Yes, our checkout system uses industry-standard Secure Sockets Layer (SSL) encryption technology, and your full card details are never stored on our servers.

  • What currency do you use for transactions?

  • All transactions are processed in British Pounds (GBP).

  • How can I contact your customer support team?

  • You can reach our customer support team via email at contact@fashionknitlimited.shop or call us directly at +44 7495 397095.

  • What are your standard business operating hours?

  • Our operating hours are Monday through Thursday from 11:00 AM to 7:00 PM, Friday we are closed, and Saturday through Sunday we are open from 11:00 AM to 7:30 PM United Kingdom Time (GMT/BST).

Help & Get In Touch

Fashion Knit
White Abbey Rd, Bradford BD8 8DR, United Kingdom

⭐ Read Our Google Reviews

+44 7495 397095
contact@fashionknitlimited.shop

Opening Hours:

Monday – Thursday: 11:00 AM – 7:00 PM
Friday: Closed
Saturday – Sunday: 11:00 AM – 7:30 PM